Metter, GA · Not federally required to offer financial assistance.
This is a for-profit hospital. It isn't required by federal law to offer financial assistance, though some for-profit hospitals still do voluntarily.
The short answer
This hospital’s own income cut-offs are not on file, so the guidance below is
what is typical rather than what it publishes.
Only 501(c)(3) hospitals report their poverty-level thresholds to the IRS, and not every filing can be
matched to the hospital that made it with enough confidence to print. Ask the billing office for their
income limits directly — they are required to tell you.
Check your own household
Hospital financial assistance is almost always based on household income compared with the
federal poverty level. What you type stays in your browser — it is never sent to us or to anyone else.
An estimate from published figures, not a decision. Only the hospital can approve an
application, and some policies also weigh savings, assets and residency.
How to apply
Apply even if the bill is months old. Nonprofit hospitals must accept financial
assistance applications for at least 240 days after your first bill — that is a
legal minimum, not a deadline, and many accept them later, including after a bill has gone to
collections. Ask rather than assume you have missed it.
Ask whether your bill already reflects assistance. It usually does not, even for
patients who would clearly qualify.
Gather what they will ask for — usually last year’s tax return or W-2,
recent pay stubs, and a photo ID. You do not need all of it to start.
If you are turned down, ask why in writing and whether you can appeal. A refusal is
often a missing document rather than a decision about your income.
For care you have not had yet, ask for a Good Faith Estimate in writing before you
schedule. If the final bill lands more than $400 above it you can dispute the difference
— see how the No Surprises Act works.
Ask in writing, if calling is hard
You do not have to phone. Copy this, fill in the blanks, and send it to the billing office by
post, email or the hospital’s patient portal.
To: Patient Financial Services, Candler County Hospital
Re: Account number ____________, patient ____________
I am asking to apply for financial assistance under your
financial assistance policy. Please send me the application
form and tell me what documents you need from me.
Please also place this account on hold while my application
is reviewed, and confirm in writing that you have received it.
I can be reached at ____________.
Nonprofit hospitals must post their financial assistance policy publicly, but they file it in
different places and we do not hold a direct link or a billing address for this one. Search the
hospital’s site for “financial assistance”, “charity care” or “patient
financial services”, or ask the billing office to send you the policy and the application.
If you do not qualify
Ask for an interest-free payment plan
Usually available regardless of income, and separate from financial assistance. Ask for one before
agreeing to anything a collections agency offers, and ask for the cash or self-pay price
— it is often well below the list price on the bill.
Nearby federally funded health centers
These charge on a sliding scale based on your household income, and see patients whether or
not you have insurance. Call ahead to ask what a visit would cost.
From HRSA’s public Health Center directory. These set fees on a sliding scale by
household income and cannot turn you away for inability to pay. They are not free clinics, and this list
does not include Georgia’s free and charitable clinics, which are listed separately by the Georgia
Charitable Care Network.