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Stephens County Hospital › Financial assistance

Financial assistance at Stephens County Hospital

Toccoa, GA · May offer charity care. This is a government-owned hospital. It isn't bound by the federal nonprofit rule (IRC 501(r)), but many public hospitals have their own charity-care obligations under state or local law.

The short answer

This hospital writes off the full bill for households at or below 150% of the federal poverty level, and discounts it up to 300%.

Work out where your own household falls below — the figures move with household size.

From the IRS Form 990 Schedule H filed for the tax year ending 09/2023 by Stephens County Hospital Authority — the most recent on file. Hospitals can change their policy between filings, and the form reports a summary rather than the whole policy, so confirm with the billing office before relying on it.

What you would pay

Share of the federal poverty levelWhat this hospital reported
150% or lessFull write-off
150–300%Discounted
Above 300%No published discount — ask about a payment plan

Percentages are of the GA federal poverty guideline for your household size, which changes each year. The estimator below converts them into dollars.

Check your own household

Hospital financial assistance is almost always based on household income compared with the federal poverty level. What you type stays in your browser — it is never sent to us or to anyone else.

An estimate from published figures, not a decision. Only the hospital can approve an application, and some policies also weigh savings, assets and residency.

How to apply

  1. Apply even if the bill is months old. Nonprofit hospitals must accept financial assistance applications for at least 240 days after your first bill — that is a legal minimum, not a deadline, and many accept them later, including after a bill has gone to collections. Ask rather than assume you have missed it.
  2. Ask whether your bill already reflects assistance. It usually does not, even for patients who would clearly qualify.
  3. Gather what they will ask for — usually last year’s tax return or W-2, recent pay stubs, and a photo ID. You do not need all of it to start.
  4. If you are turned down, ask why in writing and whether you can appeal. A refusal is often a missing document rather than a decision about your income.
  5. For care you have not had yet, ask for a Good Faith Estimate in writing before you schedule. If the final bill lands more than $400 above it you can dispute the difference — see how the No Surprises Act works.

Ask in writing, if calling is hard

You do not have to phone. Copy this, fill in the blanks, and send it to the billing office by post, email or the hospital’s patient portal.

To: Patient Financial Services, Stephens County Hospital Re: Account number ____________, patient ____________ I am asking to apply for financial assistance under your financial assistance policy. Please send me the application form and tell me what documents you need from me. Please also place this account on hold while my application is reviewed, and confirm in writing that you have received it. I can be reached at ____________.
Open this hospital’s website →

Nonprofit hospitals must post their financial assistance policy publicly, but they file it in different places and we do not yet hold a direct link or a billing address for each one. Search the hospital’s site for “financial assistance”, “charity care” or “patient financial services”, or ask the billing office to send you the policy and the application.

If you do not qualify

Ask for an interest-free payment plan

Usually available regardless of income, and separate from financial assistance. Ask for one before agreeing to anything a collections agency offers, and ask for the cash or self-pay price — it is often well below the list price on the bill.

Nearby federally funded health centers

These charge on a sliding scale based on your household income, and see patients whether or not you have insurance. Call ahead to ask what a visit would cost.

MedLink Toccoa1.5 mi
Run by Medlink Georgia, Inc.
711 Rose Ln, Toccoa, 30577-2542
706-886-9441
MedLink Habersham11.3 mi
Run by Medlink Georgia, Inc.
US-441 N, Demorest, 30535
706-754-4348

From HRSA’s public Health Center directory. These set fees on a sliding scale by household income and cannot turn you away for inability to pay. They are not free clinics, and this list does not include Georgia’s free and charitable clinics, which are listed separately by the Georgia Charitable Care Network.

Nearby free and charitable clinics

These are volunteer and donation-funded clinics that treat uninsured patients free or for a small fee. They are not the same as the federally funded health centers above, and most keep limited hours — call before going.

Open Arms Clinic1.9 mi
109 Big A Road, Toccoa, GA 30577
(706) 886-0940
Grace Gate Clinic14.2 mi*
1040 Historic Hwy 441 Suite B, Demorest, GA 30535
(706) 839-4080

Listed by the Georgia Charitable Care Network, checked 2026-08-10. GCCN’s directory is not exhaustive — member clinics can decline to be listed — so search theirs too if nothing here is close. *Distances marked with an asterisk are approximate: we could not place the street address exactly, so the distance is measured from the centre of its ZIP code.